Account
How old do I need to be to purchase SoulCybin products?
You must be 21 years of age or older to purchase from SoulCybin. You are required to provide government issued photo identification to verify your age.
How do I reset my password?
To reset your password, go to the account/login page. On the login form, click the link that says “Lost your password?” OR, click here to reset your password.
Products
I can’t find the product I am looking for on the website.
If you are looking for a product that you cannot see listed, please contant.
Have a recommendation? We’re always working on new products. We love to hear what you think.
Ordering
When will my order be processed?
Orders are typically processed within 5-8 business days of receiving payment, but may take 30 or more business days, depending on the volume of orders we are receiving. We kindly ask for your patience as we prepare your order with great consciousness and care.
If your order is Urgent, please let us know so we can expedite your order: sales@officialsoulcybin.com
Does SoulCybin accept returns?
All orders from SoulCybin are final sale and we cannot accept returns. If you have an issue or concern with your order, please contact us.
Shipping
Where does SoulCybin ship to?
SoulCybin ships only within the continental world wild.
What is the cost of shipping?
Regular shipping is $30.
How long will it take for my order to arrive?
After we process your order, shipping usually takes 2 to 5 business days.
Can I track my order?
Yes. All packages are shipped with a tracking number. You can find your tracking number in the order details on your account page.